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    Features/Payment Processing
    Platform Feature

    Payment ProcessingCOMING SOON

    Get paid faster and more locally. Securely process payments from major credit cards and local payment methods, with automated invoicing for guests.

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    WHY PAYMENT PROCESSING

    Secure payment collection with automated invoicing

    Key Capabilities

    Everything you need for Payment Processing

    PCI-compliant processing
    Enterprise-grade payment security with full PCI DSS compliance and encrypted card storage.
    Automated invoicing
    Guests receive professional invoices automatically upon payment with your branding and tax details.
    Multi-method support
    Accept credit cards, debit cards, Apple Pay, Google Pay, and bank transfers from guests worldwide.
    Security deposits
    Collect and automatically refund security deposits with configurable hold periods and damage claim workflows.
    Payout scheduling
    Configure automatic payouts to owners, vendors, and your management account on custom schedules.

    Ready to transform your payment processing?

    Join hundreds of hospitality operators who use Melo to streamline their payment processing and grow their portfolio.

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    Other features

    Unified Dashboard
    Complete visibility of all your properties, bookings, and financial performance in one place.
    Direct Booking Website
    Go live with your own booking website in two clicks — no coding needed
    Unified Calendar
    Real-time synchronization of all bookings from various channels to prevent overbooking.
    Direct Booking Engine
    An easy and fast booking experience for your guests directly from your site.
    Channel Manager (OTA)
    Automatic synchronization with 200+ channels including Airbnb, Booking.com, VRBO, and more
    Nora — AI Guest Manager
    Nora manages the full guest journey — from first inquiry to closing bookings with payment and upselling add-ons — 24/7 in 12+ languages.
    Omar — AI Operations Manager
    Omar smartly schedules cleaning and maintenance tasks based on booking dates, and coordinates vendors via WhatsApp.
    Amir — AI Revenue Manager
    Amir monitors the market, suggests pricing, and optimizes listings to maximize your revenue.
    Sara — AI Personal Assistant
    Sara runs your entire PMS via WhatsApp — bookings, tasks, reports, and owner statements on demand.
    Unified Inbox
    Manage all WhatsApp, Instagram, Messenger, Airbnb, and Booking.com chats in a single window.
    Accounting & Reporting
    An integrated accounting system that complies with local and tax standards.
    Owner Statements
    Automated monthly owner reports with revenue breakdown
    Revenue Analytics
    Deep insights into property performance and profitability
    Owner Wholesale Market
    Purchase property supplies at wholesale prices directly from suppliers.
    Service Management
    Track and manage all property services and add-ons
    User Roles & Permissions
    Distribute roles and permissions to the work team clearly and securely.
    Guest Portal
    Self-service portal for guests with booking info and services

    Questions & Answers

    Absolutely. All payment data is encrypted at rest and in transit, and we are fully PCI DSS compliant. Every transaction is protected.

    Built for Hospitality
    Operators

    MELO gives operators one system to manage bookings, guests, teams, vendors, revenue, and owners — from first property to full portfolio.

    Book a demo