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    Features/Direct Booking Engine
    Platform Feature

    Direct Booking Engine

    Maximize your revenue with commission-free direct bookings. Our secure, mobile-friendly booking engine integrates seamlessly with your website and processes payments instantly.

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    WHY DIRECT BOOKING ENGINE

    An easy and fast booking experience for your guests directly from your site.

    Key Capabilities

    Everything you need for Direct Booking Engine

    Zero commission
    Accept direct bookings through your website and keep 100% of your revenue — no OTA commission cuts.
    Embedded widget
    A fully branded booking widget that drops into any website with a single line of code.
    Secure payments
    PCI-compliant payment processing with support for credit cards, Apple Pay, and local payment methods.
    Automated confirmations
    Guests receive instant booking confirmations, check-in instructions, and receipt emails automatically.
    Promo codes & discounts
    Create custom promo codes, early-bird discounts, and last-minute deals to drive direct bookings.

    Ready to transform your direct booking engine?

    Join hundreds of hospitality operators who use Melo to streamline their direct booking engine and grow their portfolio.

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    Other features

    Unified Dashboard
    Complete visibility of all your properties, bookings, and financial performance in one place.
    Direct Booking Website
    Go live with your own booking website in two clicks — no coding needed
    Unified Calendar
    Real-time synchronization of all bookings from various channels to prevent overbooking.
    Channel Manager (OTA)
    Automatic synchronization with 200+ channels including Airbnb, Booking.com, VRBO, and more
    Nora — AI Guest Manager
    Nora manages the full guest journey — from first inquiry to closing bookings with payment and upselling add-ons — 24/7 in 12+ languages.
    Omar — AI Operations Manager
    Omar smartly schedules cleaning and maintenance tasks based on booking dates, and coordinates vendors via WhatsApp.
    Amir — AI Revenue Manager
    Amir monitors the market, suggests pricing, and optimizes listings to maximize your revenue.
    Sara — AI Personal Assistant
    Sara runs your entire PMS via WhatsApp — bookings, tasks, reports, and owner statements on demand.
    Unified Inbox
    Manage all WhatsApp, Instagram, Messenger, Airbnb, and Booking.com chats in a single window.
    Accounting & Reporting
    An integrated accounting system that complies with local and tax standards.
    Owner Statements
    Automated monthly owner reports with revenue breakdown
    Revenue Analytics
    Deep insights into property performance and profitability
    Payment Processing
    Secure payment collection with automated invoicing
    Owner Wholesale Market
    Purchase property supplies at wholesale prices directly from suppliers.
    Service Management
    Track and manage all property services and add-ons
    User Roles & Permissions
    Distribute roles and permissions to the work team clearly and securely.
    Guest Portal
    Self-service portal for guests with booking info and services

    Questions & Answers

    Guests use the embedded booking widget on your Melo website. They select dates, pay securely, and receive instant confirmation.

    Built for Hospitality
    Operators

    MELO gives operators one system to manage bookings, guests, teams, vendors, revenue, and owners — from first property to full portfolio.

    Book a demo