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    Features/Channel Manager (OTA)
    Platform Feature

    Channel Manager (OTA)

    Automatic synchronization with 200+ channels via direct API connections including Airbnb, Booking.com, VRBO, and more. Harmonize rates, availability, and property details from one central dashboard.

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    WHY CHANNEL MANAGER (OTA)

    Automatic synchronization with 200+ channels including Airbnb, Booking.com, VRBO, and more

    Key Capabilities

    Everything you need for Channel Manager (OTA)

    200+ channel connections
    Direct API integrations with Airbnb, Booking.com, VRBO, and Expedia — plus iCal sync for any other platform — for real-time synchronization.
    iCal fallback
    Universal iCal sync for any platform not yet covered by direct API, with 5-minute refresh intervals.
    Two-way sync
    Availability, rates, and bookings flow in both directions — update once, publish everywhere.
    Rate parity management
    Set different rates per channel while maintaining parity rules and compliance requirements.
    Connection health monitoring
    Real-time status indicators alert you if any channel connection drops or syncs fail.

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    Other features

    Unified Dashboard
    Complete visibility of all your properties, bookings, and financial performance in one place.
    Direct Booking Website
    Go live with your own booking website in two clicks — no coding needed
    Unified Calendar
    Real-time synchronization of all bookings from various channels to prevent overbooking.
    Direct Booking Engine
    An easy and fast booking experience for your guests directly from your site.
    Nora — AI Guest Manager
    Nora manages the full guest journey — from first inquiry to closing bookings with payment and upselling add-ons — 24/7 in 12+ languages.
    Omar — AI Operations Manager
    Omar smartly schedules cleaning and maintenance tasks based on booking dates, and coordinates vendors via WhatsApp.
    Amir — AI Revenue Manager
    Amir monitors the market, suggests pricing, and optimizes listings to maximize your revenue.
    Sara — AI Personal Assistant
    Sara runs your entire PMS via WhatsApp — bookings, tasks, reports, and owner statements on demand.
    Unified Inbox
    Manage all WhatsApp, Instagram, Messenger, Airbnb, and Booking.com chats in a single window.
    Accounting & Reporting
    An integrated accounting system that complies with local and tax standards.
    Owner Statements
    Automated monthly owner reports with revenue breakdown
    Revenue Analytics
    Deep insights into property performance and profitability
    Payment Processing
    Secure payment collection with automated invoicing
    Owner Wholesale Market
    Purchase property supplies at wholesale prices directly from suppliers.
    Service Management
    Track and manage all property services and add-ons
    User Roles & Permissions
    Distribute roles and permissions to the work team clearly and securely.
    Guest Portal
    Self-service portal for guests with booking info and services

    Questions & Answers

    We support direct API connections with Airbnb, Booking.com, VRBO, and Expedia, plus iCal sync for any other platform that supports it.

    Built for Hospitality
    Operators

    MELO gives operators one system to manage bookings, guests, teams, vendors, revenue, and owners — from first property to full portfolio.

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